✘ Understand the law relating to the Duty of Candour?
✘ Understand the obligations that the Duty of Candour places on them?
✘ Feel fearful and ill-equipped to hold Duty of Candour meetings?
✘ Know how to communicate difficult messages in an open and transparent way?
✓ An opportunity to explore a scenario that causes the Duty of Candour to arise and to consider how it might best be addressed.
✓ An understanding of how the Duty of Candour arose and the benefits it now provides to patients and staff.
✓ An opportunity to practice Duty of Candour meetings with professional actors as the patients to maximise the delegates’ learning.
✓ Building the confidence of staff during the programme to tackle these conversations in the future.
“Excellent facilitators. A very beneficial session - I could see an improvement in the
confidence of the attendees by the end of the day.”
“Really thought provoking!”
Feedback from delegates who experienced the first programmes.