Services and Expertise

We offer a range of key services designed to enable your organisation to handle conflict effectively; and help you to create an open and candid enviroment where your staff can feel supported and engaged.


Our services include:


Mediation - find out more

  • Fast and effective resolution for a current conflict in your organisation - our skilled mediators are able to resolve your conflict often in a single working day. 
  • We particularly aim to use transformative mediation 
  • Equipping your staff with mediation skills 

Courageous Conversations - find out more

  • Creative and interactive workshops, often using actors, to act as a catalyst for behavioural change in the area of courageous conversations.

Coaching and Mentoring - find out more

  • Individual support for your staff when they need it most

Bullying and Harassment - find out more

  • Understanding bullying and harassment issues and how to handle them effectively through practical workshops that equip your organisation to respond appropriately and positively to allegations

Meaningful Appraisals - find out more

  • How to make appraisals a meaningful and worthwhile experience for the emplyee and the manager bu understanding how to adapt your approach to suit the employee

Additional Services

  • Duty of Candour - practical interactive workshops in this challenging area - more
  • Professional Boundaries - setting the right standards of behaviour in education - find out more
  • Investigation Skills - ensuring that your staff carry out timely and effective investigations - find out more
  • Courtroom Preparation - prepare your professional staff for the courtroom - find out more


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Contact and appointments

Please contact us on the following phone numbers with any questions or to make an appointment:


07932 150453 (Sarah Crayford Brown)

07833 131649 (Alison Bennett) 


Alternatively contact us by email using our contact form.

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What our clients are saying

"Rarely, if ever, have I learnt something so valuable in such a short space of time"

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© Conflict Masters. Tel: 07932 150453 (Sarah Crayford Brown) 07833 131649 (Alison Bennett)